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Auxiliary Equipment

This menu is accessed by selecting System in the menu bar and clicking Auxiliary Equipment. The menu is used to configure the operation of a range of additional equipment that may be connected to the system.

Contact Closure

The phone system has two ports which can be connected to external relay systems, for example systems used to open doors. These connect to the Ext O/P socket on the rear of the system's control unit. Refer to the installation manual for details.

Once a external relay system is connected, you can configure which extension users are able to activate the relay ports and the type of activation (open, close, pulse).

There are two separate menus, one for Contact Closure Group 1 and one for Contact Closure Group 2. Each has the same range of settings.

Contact Closure Type: Default = 3 Seconds On.
Sets how long the closure is activated when a user presses a contact closure button. The options are 1 Second On, 3 Seconds On, 5 Seconds On and Toggle. (change the contact between open or closed).
Extensions to be enabled: Default = None.
This table is used to select which user extensions are able to activate the contact closure by dialing feature codes at their extension or using programmable buttons set to the Contact Closure feature.

 

Door Phone

Up to two analog extension ports can be configured as door phones. When either door phone is taken off-hook, the other extensions configured below are alerted and can answer the door phone user. This option is typically used to connect a phone in a public area to a receptionist or similar.

There are two sets of settings, one for Door Phone 1 and one for Door Phone 2. Each has the same range of settings.

Door Phone Extns: Default = None.
Use the drop down list to select the extension to which the door phone is connected. The Equipment setting of the user is automatically set to Door Phone 1 or Door Phone 2 by this.
! WARNING - Reboot Required
Changing this setting requires the system to be rebooted for the change to take effect. Rebooting the system will end all calls currently in progress.
Door Phone Alert Extns: Default = None.
This table is used to select which extensions are alerted and can answer when the door phone is taken off hook.

 

Music on Hold

The phone system supports an external music on hold source. This connects to the Audio port on the rear of the system's control unit. You can configure whether the input to this port is played to callers when they are put on hold.

The music on hold input can also be played to callers being transferred rather than ringing tone. That behaviour is controlled by the system's Ring on Transfer setting.

Status: Default = Active.
If enabled, the system will use the external music source connected to the phone system. If not enabled, the system provides a double beep tone repeated every 5 seconds.

 

SMDR

The phone system can log call details at the end of each call. These SMDR records (Station Message Detail Recording) can be sent to a specified IP address where they can be collected and processed by 3rd party call logging software.

SMDR output: Default = Off
This control can be used to switch the output of SMDR on or off.
IP Address: Default = 0.0.0.0 (Listen).
The destination IP address for SMDR records.
TCP Port: Default = 0.
The destination IP port for SMDR records.
Record to Buffer: Default = 500. Range = 10 to 3000.
The phone system can buffer up to 3000 SMDR records if it detects a communications failure with destination address. When the buffer is full, each new record overwrites the oldest record.
Call Splitting for Diverts: Default = Off.
When enabled, for calls forwarded off-switch using an external trunk, the SMDR produces separate initial call and forwarded call records. This applies for calls forwarded by forward unconditional, forward on no answer or forward on busy. The two sets of records will have the same Call ID. The call time fields of the forward call record are reset from the moment of forwarding on the external trunk.

 

 

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Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 4/8/2013