In order to open IP Office Manager for a Server Edition solution,
all IP Office systems in the solution must have a service user with
common credentials. If the security settings on any system are reset,
service user passwords are reset to the default value. In this case,
when a system does not have a service user with common credentials,
launch of IP Office Manager fails.
Before you begin
You must know the user ID and password of the service user that
is common to all systems in the solution.
Procedure
- For the system where
the security settings were reset, open Web Manager using the address https://<ip_address>/WebMgmtEE/WebManagement.html.
- Log on as Administrator.
- In Web Manager, select .
- Create the common service
user.
- Log out of this Web
Manager session.
- Start another Web Manager
session on the system using the address https://<ip_address>/index.html.
- Log on as the common
service user.
- In Web Manager, select .
- Click Synchronize
Security Database.
- Select Solution and click IP Office Manager.