Do not disturb prevents the user from receiving hunt group and
page calls. Direct callers hear busy tone or are diverted to voicemail
if available. It overrides any call forwarding, follow me and call
coverage settings. A set of exception numbers can be added to list
numbers from which the user still wants to be able to receive calls
when they have do not disturb in use. See Do Not Disturb in the Telephone
Features section for full details of Do Not Disturb operation.
These settings are mergeable. Changes to these settings do not
require a reboot of the system.
A
symbol indicates that the setting can also be set and locked
within a set of user rights with which the user is associated using
the Working Hour User Rights and Out of Hours User Rights settings.
The user rights applied can be controlled by a time profile selected
as the user's Working Hours Time Profile setting. The effect of the
user rights can be displayed using the User Rights View control.
Field
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Description
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Do Not Disturb
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Default = Off
When checked the user's extension is considered busy, except for
calls coming from sources listed in their Do Not Disturb Exception
List. When a user has do not disturb in use, their normal extension
will give alternate dialtone when off hook. Users with DND on are
indicated as 'busy' on any BLF indicators set to that user.
|
Do Not Disturb
Exception List
|
Default = Blank
This is the list of telephone numbers that are still allowed through
when Do Not Disturb is set. For example this could be an assistant
or an expected phone call. Internal extension numbers or external
telephone numbers can be entered. If you wish to add a range of numbers,
you can either enter each number separately or make use of the wildcards
"N" and "X" in the number. For example, to allow all numbers from
7325551000 to 7325551099, the DND Exception number can be entered
as either 73255510XX or 73255510N. Note that this list is only applied
to direct calls to the user.
Calls to a hunt group of which the user is a member do not use
the Do Not Disturb Exceptions list.
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