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Monitoring |
This menu give access to a series of commands for system maintenance. These are:
The additional system maintenance commands, Reboot and System Shutdown are also available from other menus.
This menu is accessed by selecting Monitoring from the menu bar and clicking on System Status. IP Office System Status is a separate application from IP Office Web Manager. However it can be launched from within the IP Office Web Manager pages and uses the same login information.
• | If using Internet Explorer 8, when logging in you may see a warning asking "Do you want to view only the webpage content that was delivered sercurely?". Select No. If you select Yes, the System Status page within web based management will be blank. |
To Run IP Office System Status in a Full Window
The Full Window button can be used to start IP Office System Status in a separate browser window.
To Run IP Office System Status as a Separate Application
1. | Start you web browser. |
2. | Enter the IP address of the system in the format http://<IP Address>, for example http://192.168.42.1. |
3. | The web page shown displays a number of links, select the System Status link. |
A configuration file can be uploaded to the system. Configuration files can be created using IP Office Manager.
1. | Click Monitoring in the menu bar and select Upload Config. |
2. | Use the Browse.... button to locate and select the configuration file to be uploaded. |
3. | Click Upload. |
This command will return all security settings back to their defaults, including deleting any additional service users that have been created through Role Based Rights.
1. | Click Monitoring in the menu bar and select Erase Security Settings. |
2. | Click OK. |
This command returns the configuration settings of the system back to their default values. This action does not affect the system's security settings or audit trail record.
• | ! WARNING This command will reset all settings, including erasing all licenses. This command should only be used if you have a copy of the system configuration. |
1. | Click Monitoring in the menu bar and select Erase Configuration. |
2. | Click OK. |
If a memory card has been stopped/shutdown, it needs to be restarted for the system to recognize and use the card.
If the card has been removed from the system's control unit, it is automatically restarted when it is reinserted into the control unit. This process can be used if the shutdown card has remained in the control unit after being stopped.
1. | Click Monitoring in the menu bar and select Memory Card Start. |
2. | Click OK. |
Rather than shutting down the whole system, it is possible to just shut down the system's memory card. Once shutdown the card can be removed from the system to perform action such as load additional files onto the card or copy files from the card.
Shutting down the System SD card will halt voicemail services including user mailboxes and auto attendants. In addition, because the System SD card is used to validate licenses, licensed features will only operate for a further 2 hours before also halting.
A memory card that has been shutdown can be restarted using IP Office System Status or IP Office Web Manager. If the card has been removed from the system's control unit, it is automatically restarted when it is reinserted into the control unit.
1. | Click Monitoring in the menu bar and select Memory Card Stop. |
2. | Click OK. |
If memory cards are present in both the System SD and Optional SD card slots , you can copy all the contents of the System SD card to the Optional SD card. Depending on the number of files, this process can take up to 30 minutes to complete.
New files added after the process is started or file changes made after the process is started may not be included. Therefore it is recommended that this command is used during an idle period if available, for example outside normal business hours.
1. | Click Monitoring in the menu bar and select Copy System Card. |
2. | Click OK. |
Some changes require the system to be rebooted before the changes come into effect. Rebooting the system will end all calls currently in progress.
1. | Click Reboot. The command is located in the top right of the IP Office Web Manager screen. |
2. | Select the type of reboot required. |
• | Immediate If this option is selected, the reboot is started once OK is clicked. Any existing calls are ended without any warning. |
• | Free If this option is selected, after OK is clicked, the system will wait until there are no calls in progress before starting the reboot process. |
• | Timed If this option is selected, a time can also be selected for when the reboot should occur. |
3. | Click OK. |
© 2013 AVAYA - Issue 02..01 9:42 AM, Wednesday, July 31, 2013 (monitoring.htm) Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners. Last Modified: 3/5/2012 |