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Synchronizing the service user and system password enables single sign on for all systems and applications across the solution. To enable single sign on, you must configure a service user with security web service rights and with the same credentials (user ID and password) on each system in the Server Edition solution. You then use this common user to manage all other service users.
Performing a security settings reset from Manager or Web Manager will disable single sign on since there is no longer a common user with common credentials. In this case, reset the password of the common user to the common value. To synchronize the password, select the Primary Server and one or more additional systems on the Solution page and then select
.If the password on one or more systems is not synchronized, the Provide Credentials window opens. In this window, you can enter the common credentials for the service user on each system that is not currently synchronized.