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Restoring an IP Office Server Edition server

You can restore the primary server using the backup file on a remote file server using Web Manager. You can restore the primary server using the backup file on a local drive or a remote file server, which can optionally be the secondary server.

noteNote

You cannot restore the backup data of one component to another component, unless, either the IP Address or the system ID (LAN1 mac address) of the components are the same.

Before you begin

warningWarning

Close any Voicemail Pro client before restoring.

The restoration process requires the voicemail service to shutdown and restart. This does not occur if any Voicemail Pro client is connected to the service during the restore and leads to an incorrect restoration of files.

Procedure

  1. In the Web Manager menu bar, click Solution.
  2. In the Solution window, select the component that you want to restore.

    To backup all the components, select the Actions check box .

  3. Click Actions and select Restore.
  4. Do one of the following:
    • To restore from a remote server:

      1. In the Select Remote Server drop down list, select the remote server that you have set.

    • To restore using a proxy:

      1. In the Select Remote Server drop down list, select the remote server that you created.

      2. Enable Use Proxy.

      3. In the Select Proxy list, select the proxy details that you created.

  5. Click Get Restore Points.

    The system displays the restore points with details such as name of the backup, type of backup, IP address of the server , the version, sets of backup, and the time stamp of the backup in Select Restore Point table.

  6. Select the restore point from the Select Restore Point table.
  7. Click OK.