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General

Navigation: Applications > Voicemail Pro — System Preferences > General

Field Description
Default Telephony Interface Default = Intuity.

Use this field to select the mailbox operation mode for all mailboxes. The options are:

  • Intuity

  • IP Office

Voicemail Password Default = Blank.

A voicemail password is optional for the Voicemail Pro server. If you set a password here, it must match the Voicemail Password configured in the IP Office security settings.

Min. Message Length (secs) Default = 0 seconds (in IP Office mode) and 3 seconds (in Intuity mode).

Use this field to set a restriction on the minimum length for a message. The minimum value that you can set is 0 seconds, and the maximum value is 10 seconds. Messages that are of shorter length than the set minimum length are deleted immediately. In IP Office mode, this field is unavailable.

Max. Message Length (secs) Default = 120 seconds.

Use this field to set a restriction on the maximum length for a message. The maximum value that you can set is 3600 seconds (60 minutes). A message with the message length of 1 minute occupies approximately 1MB of disk space.

Min. Password Length Default = 0 (in IP Office mode) and 2 (in Intuity mode).

Use this field to set a restriction on the minimum length of a mailbox password. The minimum value that you can set is 0 in IP Office mailbox mode and 2 in Intuity emulation mode. The maximum value is 15. The Min. Password Length field is unavailable on distributed Voicemail Pro servers, as the password length for mailboxes is controlled by the central Voicemail Pro server.

Max. Call\VRL Record Length (secs) Default = 3600 seconds.

Use this field to set a restriction on the maximum recording length for the calls. The minimum value that you can set is 5 seconds. The maximum value that you can set is 18000 seconds (300 minutes).

Play Advice on Call Recording Default = On

Use this check box to set whether to play an advice warning to the callers when their calls start getting recorded. It is a legal requirement in some countries to inform the callers before recording their calls, and so confirm before you clear this check box.

Use as a Prefix If your fax system does not use prefix addressing, leave this box unchecked. For this feature to work, you also need to set up a short code.
Failback Option Default = Manual

Use this field to configure the mode of failback operation in a voicemail system with a backup Voicemail Pro server. Note that this field is unavailable if you are not using a voicemail system with a backup Voicemail Pro server and not logged on to the active Voicemail Pro server using an Administrator account.

Enable Fax Sub-Addressing Most fax servers perform fax forwarding based on DTMF signaling received with the fax call. Select the Enable Fax Sub-Addressing check box so that the DTMF signal is passed to the fax server after the call has been answered so that the fax can be forwarded to the e-mail address of the intended recipient.
System Fax Number Default = Blank

Use this field to set the number of the fax machine to which all incoming faxes are to be directed. If you are using a fax board, the number that you enter must match the extension number that is connected to the fax board of the fax server computer.