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If you are using Voicemail Pro in a distributed environment, a distributed server delivers a recorded message to the central Voicemail Pro server on completion of the recording. However, the presentation to the Voicemail Pro server for message waiting indication (MWI) and access via telephone might be delayed because of the internal processing of the message and the network latency. The delay might be up to 2 minutes in high traffic situations. |
Field | Description |
---|---|
Enable MAPI/EWS |
Default = MAPI
<Description> The options are:
|
MAPI Service | |
Address | Default = Blank. |
Port | Default = 50792 |
SMTP Sender
These settings are used to configure the SMTP server and the server account that Voicemail Pro server uses for sending e-mails through SMTP. Multiple servers can be configured. The first entry specifies the default SMTP server used for sending e-mails if there is no other entry matching the domain specified in the e-mail destination address. Additional servers can be added when different settings are required for sending e-mails to specific domains. For example, the default can be configured for the customer's internal network exchange server with additional entries added for e-mails to external e-mail domain addresses such as yahoo.com. VPNM, distributed Voicemail Pro servers, and primary/backup Voicemail Pro servers all use SMTP to exchange information and messages between Voicemail Pro servers. When that is the case, the first entry in the SMTP Sender list must be the one used and needs to be configured for that service with the domain and server setting both matching the IP address or fully-qualified domain of the Voicemail Pro server. |
|
Logging |
Default = No.
Set to Yes to enable SMTP logging. For information on SMTP logging see Avaya IP Office Platform Voicemail Pro Administration. |
Add SMTP Sender | Click to open the SMTP Sender Configuration window. |
Mail Domain |
Default = Blank.
This field is used differently depending on whether it is the first entry in the list or not. First server entry in the list: This is the default outgoing e-mail setting. It also sets the mail destination domain on which the Voicemail Pro server filters incoming messages (see below) and so is repeated in the SMTP Receiver settings. For messaging between Voicemail Pro servers, the first entry in the SMTP Sender list must be the one configured and used. Each server uses the SMTP server service on the same server computer as the voicemail service. For example a Windows-based server uses the SMTP e-mail provided by the IIS on the same server. The voicemail service also uses the domain set to filter incoming SMTP mails received by the SMTP server. For this to work, the domain entered should be the fully-qualified name of the server on which the Voicemail Pro server is running, for example vmpro1.example.com. Any incoming messages where the recipient mail domain is not exactly the same as the specified domain are ignored. The recipient can either by vmsyncmaster, vmsyncslave, or the name or extension of a mailbox on the Voicemail Pro server, for example Extn201@vmprocentral.example.com or 201@vmprocentral.example.com. Subsequent entries: The domain specifies that these settings should be used for e-mails sent to the matching domain. The entry must be a fully-qualified name resolvable by DNS or an IP address. |
Mail Server |
Default = Blank.
Specifies the IP address or fully-qualified domain name of the SMTP server to which messages are sent. Voicemail Pro supports SMTP communication over both - SSL/TLS and plain text. First server entry in the list: Where messaging between Voicemail Pro servers is being used (central, backup and or distributed servers), the first entry is used and will match the domain set above. Subsequent entries: It will be the address of the e-mail server that will handle e-mails for recipients other than another Voicemail Pro server on the network. |
Port |
Default = Blank.
The port number on the SMTP server to which the messages are sent. Port number for an external SMTP server can be different depending on whether you want to send the messages in secure mode or non-secure |
Sender |
Default = Blank.
Note that some servers will only accept e-mails from a specific sender or sender domain. If left blank, the Voicemail Pro server will insert a sender using either the e-mail address set for the voicemail mailbox user if set or otherwise using the best matching name it can resolve from the IP Office. |
Server Requires Authentication |
Default = No.
Indicates whether the connection to send SMTP messages to the mail server requires authentication with that server. The authentication will typically be to the name and password of a mailbox account configured on that server. Setting to Yes enables the Account Name and Password fields. |
Account Name |
Default = Blank.
Sets the name to use for authentication. |
Password |
Default = Blank.
Set the password to use for authentication. |
SMTP Receiver
These settings are used to set where the Voicemail Pro server checks for incoming SMTP messages. |
|
SMTP Receiver |
Default = Internal.
The options are:
|
Port |
Default = 25
The port on which the Voicemail Pro server listens for incoming messages. |
Domain |
Default = The domain set by the first server entry in the SMTP
Sender list.
The domain destination address for which the server will accept incoming e-mails. |