Advanced Edit user — Source Numbers

Navigation: Call Management > Users > Edit > Advanced > Source Numbers

This page is used to enter values that have special usages. These are entered using the Add, Edit and Remove buttons.

These settings are mergeable. Changes to these settings do not require a reboot of the system.

User Source Numbers

The following types of records can be added to a user's source numbers:

Value Description
BST_MESSAGE_FOR_YOU If set, then the BST phone user sees the top line Message for you or Messages for you, indicating that voicemail messages are present.
BST_NO_MESSAGE_FOR_YOU If set, the user does not see a message indication when the NoUser setting BST_MESSAGE_FOR_YOU is set. The user's phone presents the idle date/time in the normal fashion.
V<Caller's ICLID> Strings prefixed with a V indicate numbers from which access to the users mailbox is allowed without requiring entry of the mailbox's voicemail code. This is referred to as "trusted source".

For Voicemail Pro running in Intuity mode, trusted source is used for calls from programmable buttons set to Voicemail Collect and Visual Voice. Other controls are prompted for the mailbox number and then password.

R<Caller's ICLID> To allow Dial In/RAS call access only from a specified number prefix the number with a "R", for example R7325551234.
H<Group Name> Allows the user to receive message waiting indication of new group messages. Enter H followed by the group name, for example HMain.

On suitable display extensions, the hunt group name and number of new messages is displayed. Refer to the appropriate telephone user guide.

If the user is not a member of the group, a voicemail code must be set for the group's mailbox. See Voicemail Code on the Hunt Group | Voicemail tab.

P<Telephone Number> This record sets the destination for callback (outbound alert) calls from voicemail. Enter Pfollowed by the telephone number including any necessary external dialing prefix, for example P917325559876. This facility is only available when using Voicemail Pro through which a default Callback or a user specific Callback start point has been configured. Refer to the Voicemail Pro documentation. This feature is separate from voicemail ringback and Voicemail Pro outcalling.
AT<string> Strings beginning with AT can be used with a user called DTEDefault to configure the default settings of the control unit's DTE port.
Enable_OTT Enable one touch transfer operation for the user.

NoUser User Source Numbers

The following source numbers can also be used on the Source Numbers tab of the NoUser user. These affect all users on the system. Note that changes to these source numbers require a reboot of the system to become effective.

Value Description
ALLOW_5410_UPGRADES Previously the only control over the upgrading of 5410 phones was controlled by the use of the turn_on.bat and turn_off.bat batch files installed with the Manager application. Now in addition this option must be present for 5410 phones to update their firmware. Refer to the IP Office Installation manual for full details.
BST_MESSAGE_FOR_YOU If set, all BST phones display the top line Message for you or Messages for you, indicating that voicemail messages are present.
DECT_REVERSE_RING By default, when this parameter is not set, calls on DECT phones associated with a CTI application will ring as a Priority call. When this parameter is set, DECT phones ring as a normal, external or internal, call.
DISTINCT_HOLD_RINGBACK Used to display a specific message about the call type for calls returning after timing out from being parked or held. If set, such calls display Return Call - Held or Return Call – Parked rather than connected party name or line name.
FORCE_HANDSFREE_TRANSFER If set, when using the handsfree announced transfer process, both the transfer enquiry and transfer completion calls are auto-answered. Without this setting only the transfer enquiry call is auto-answered.
HIDE_CALL_STATE Used to hide the call status information, for example Dial, Conn, etc, on DS phones. Used in conjunction with the LONGER_NAMES option. Not supported for 1600 and 9600 Series phones.
LONGER_NAMES Used to increase the length of names sent for display on DS phones. See Caller Display. Not supported for 1600 and 9600 Series phones.
NO_DIALLED_REF_EXTERNAL On outgoing external calls made using short codes to dial the full number, only the short code dialed is displayed on the dialing user's phone and any directory matching is based on that number dialled. On systems with this source number added to the configuration, after dialing a short code the full number dialled by that short code is shown and directory matching is based on that full number.
ProgressEndsOverlapSend See Line | VoIP.
REPEATING_BEEP_ON_LISTEN By default, if you set Beep on Listen and invoke Call Listen you'll hear an entry tone (3 beeps). When this parameter is set, you hear a beep every 10 seconds when you invoke Call Listen.
SIP_OPTIONS_PERIOD=X (X = time in minutes) The system sends SIP options messages periodically to determine if the SIP connection is active.  See Options Operations for information on when SIP options messages are sent. The rate at which the messages are sent is determined by the combination of the Binding Refresh Time (in seconds) set on the Network Topology tab and the SIP_OPTIONS_PERIOD parameter (in minutes). The frequency of sent messages is determined as follows:

If no SIP_OPTIONS_PERIOD parameter is defined and the Binding Refresh Time is 0, then the default value of 300 seconds is used.

To establish a period less than 300 seconds, do not define a SIP_OPTIONS_PERIOD parameter and set the Binding Refresh Time to a value less than 300 seconds. The OPTIONS message period will be equal to the Binding Refresh Time.

To establish a period greater than 300 seconds, a SIP_OPTIONS_PERIOD parameter must be defined. The Binding Refresh Time must be set to a value greater than 300 seconds. The OPTIONS message period will be the smaller of the Binding Refresh Time and the SIP_OPTIONS_PERIOD.

SUPPRESS_ALARM=1 Used to suppress the NoCallerID alarm. When set, the NoCallerID alarm is not raised in SysMonitor, SNMP traps, email notifications, SysLog or System Status.
VM_TRUNCATE_TIME=X (Range X = 0 to 7 seconds) On analog trunks, call disconnection can occur though busy tone detection. When such calls go to voicemail to be recorded or leave a message, when the call ends the system indicates to the voicemail server how much to remove from the end of the recording in order to remove the busy tone segment. This amount varies by system locale, the defaults being listed below. For some systems it may be necessary to override the default if analog call recordings are being clipped or include busy tone. That can be done by adding a VM_TRUNCATE_TIME= setting with the required value in the range 0 to 7 seconds.
  • New Zealand, Australia, China, Saudi Arabia and Custom: 5 seconds.

  • Korea: 3 seconds.

  • Italy, Mexico, Chile, Colombia and Brazil: 2 seconds.

  • Argentina, United States, Canada and Turkey: 0 seconds.

  • All other locales: 7 seconds.

VMAIL_WAIT_DURATION=X The number of milliseconds to wait before cutting through the audio to Voicemail. Some delay is required to allow for codec negotiation.