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These settings relate to twinning features where a user has a main or primary extension but also regularly answer calls at a secondary or twinned phone. These features are intended for a single user. They are not aimed at two users answering calls presented to a single primary extension.
Twinning allows a user's calls to be presented to both their current extension and to another number. The system supports two modes of twinning:
Internal | Mobile | |
---|---|---|
Twinning Destination | Internal extensions only | External numbers only. |
Supported in | All locales. | All locales. |
License Required | No | No |
User BLF indicators and application speed dials set to the primary user will indicate busy when they are connected to a twinned call including twinned calls answered at the mobile twinning destination.
These settings are mergeable. Changes to these settings do not require a reboot of the system.
Selecting DND disables mobile twinning.
Logging out or setting do not disturb at the primary stops twinned calls alerting at the secondary also.
Logging out or setting do not disturb at the secondary only affects the secondary.
Do Not Disturb Exceptions List
For both types of twinning, when DND is selected, calls from numbers entered in the user's Do Not Disturb Exception List are presented to both the primary and secondary phones.