Show\Hide Navigation Web Manager: Configuration Menus > Outgoing Call Management
Up Down Back Forwards Print Synch

Calling List

The set of lists is accessed by selecting Outgoing Call Management and clicking on Calling List. It can also be accessed from the Phone User List by clicking on the web edit icon edit icon shown in the Outgoing Calls panel.

The system uses the lists to control the numbers that users can or cannot dial.

Allowed List
Allowed lists are used to enter numbers or types of numbers that users associated with the list can dial even if they are restricted from dialing other numbers. Up to 8 such lists, each containing 10 numbers, can be configured.
Disallowed List
Disallowed lists are used to enter numbers or types of numbers that users associated with the list cannot dial. Up to 10 such lists can be configured. Up to 8 such lists, each containing 10 numbers, can be configured.
Emergency Number List
This list is used to enter numbers that all users can dial at any time regardless of any other settings that might restrict them from dialing numbers for outgoing calls. Up to 10 numbers can be configured in this list.
Account Codes
Up to 99 account codes can be entered. In addition selected users can be configured to have to enter an account code whenever they make an outgoing external call.

To view the contents of a list and the users who are assigned to the list click on View Details.

 

To Edit a Numbers List

1.From the menu bar, click on User.
2.The Outgoing Calls panel next to the list of users gives a summary of the currently configured lists. Click on the web edit icon edit icon.
3.From the List Management table, select the View Details link of the list that you want to edit.
The Telephone Numbers in List panel displays the allowed numbers. Edit the numbers as required.
The Assign Users to List panel is used to set which users are assigned to the list.
4.When completed click Save.
5.To access another list click on << Previous List or Next List >>. Alternatively click on << Back to return to the table of all the lists.

 

Allowed Lists

Each allowed list contains external telephone numbers that members of the list are allowed to dial. The allowed lists to which a user is assigned override any disallowed lists to which they are also assigned. The numbers in the user's assigned allowed lists also override the Calls Barred and Outgoing Call Restrictions settings that may be applied to a user.

There are eight lists, each containing up to 10 numbers. Each number can use the telephone dialing digits 0 to 9, *, # and can be up to 28 digits long. You can also use the ? character as a single digit wildcard.

 

To Edit an Allowed Numbers List

4.From the menu bar, click on User.
5.The Outgoing Calls panel next to the list of users gives a summary of the currently configured lists. Click on the web edit icon edit icon.
6.From the List Management table, select the View Details link of the list that you want to edit.
The Telephone Numbers in List panel displays the allowed numbers. Edit the numbers as required.
The Assign Users to List panel is used to set which users are assigned to the list.
6.When completed click Save.
7.To access another list click on << Previous List or Next List >>. Alternatively click on << Back to return to the table of all the lists.

Disallowed Lists

Each disallowed list contains external telephone numbers that users who are assigned to the list cannot dial. There are eight lists, each containing up to 10 numbers. Each number can use the telephone dialing digits 0 to 9, *, # and can be up to 28 digits long. You can also use the ? character as a single digit wildcard.

Numbers in the disallowed lists of which a user is a member are overridden if they also appear in the allowed numbers lists, emergency number list of which the user is a member and also by marked system speed dials.

 

To Edit an Disallowed Numbers List

7.From the menu bar, click on User.
8.The Outgoing Calls panel next to the list of users gives a summary of the currently configured lists. Click on the web edit icon edit icon.
9.From the List Management table, select the View Details link of the list that you want to edit.
The Telephone Numbers in List panel displays the allowed numbers. Edit the numbers as required.
The Assign Users to List panel is used to set which users are assigned to the list.
8.When completed click Save.
9.To access another list click on << Previous List or Next List >>. Alternatively click on << Back to return to the table of all the lists.

Emergency Numbers

You can enter 10 emergency phone numbers into this list. This list is applied to all users and overrides any dialing restrictions that would otherwise be applied to the users.

By default the normal emergency numbers for the system locale are automatically added and should not be removed.

 

To Edit the Emergency Numbers List

10.From the menu bar, click on User.
11.The Outgoing Calls panel next to the list of users gives a summary of the currently configured lists. Click on the web edit icon edit icon.
12.From the List Management table, select the View Details link of the list that you want to edit.
The Telephone Numbers in List panel displays the allowed numbers. Edit the numbers as required.
The Assign Users to List panel is used to set which users are assigned to the list.
10.When completed click Save.
11.To access another list click on << Previous List or Next List >>. Alternatively click on << Back to return to the table of all the lists.

Account Codes

Extensions can be required to enter a valid account code when they make an outgoing external call. The Account Code Entries list contains the account codes that are accepted as being valid and the selected users who are required to enter one of these codes, ie. the users who are set to Forced Account Code Entry.

Account codes are commonly used to control cost allocation and out-going call restriction. The account code used on a call is included in the call information output by the system SMDR call log. Users can enter an account code during a call using an Account Code Entry button. Once a user has entered an account code with a call, only that user can change that calls account code by entering another one.

Once a call has been completed using an account code, the account code information is removed from the user's call information. This means that redial functions will not re-enter the account code.

All users (except analog phones) can also enter voluntary account codes at any time during a call by using an Account Code Entry button. Voluntary account codes are recorded in the same way as forced account codes but are not validated.

 

To Edit the Account Codes List

13.From the menu bar, click on User.
14.The Outgoing Calls panel next to the list of users gives a summary of the currently configured lists. Click on the web edit icon edit icon.
15.From the List Management table, select the View Details link of the list that you want to edit.

 

The Account Code List panel displays the account codes. Edit these as required.
The Telephone Numbers in List panel displays the allowed numbers. Edit the numbers as required.
The Assign Users to List panel is used to set which users are assigned to the list.
12.When completed click Save.
13.To access another list click on << Previous List or Next List >>. Alternatively click on << Back to return to the table of all the lists.

 

 

© 2013 AVAYA
- Issue 02..01
9:42 AM, Wednesday, July 31, 2013
(calling_list.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 9/20/2011