ContentsPrint

Configuring an SSL VPN using an on-boarding file

The on-boarding XML file is available from Avaya. It contains the settings required to establish a secure tunnel between IP Office and an AVG server. When you import the on-boarding XML file, it applies the settings and installs one or multiple TLS certificates.

When you configure the SSL VPN service on a new system, you must begin by generating an inventory file of the IP Office system. When you register your IP Office system, the inventory file that you generated is uploaded to the GRT and the inventory data is populated in the Avaya Customer Support (ACS) database. After you enable remote support, you can download the XML on-boarding file from the GRT web site and upload it into your IP Office system.

The on-boarding process configures:

Perform this procedure using the Avaya IP Office Web Manager client.

warningWarning

The process of 'on-boarding automatically creates an SSL VPN service in the system configuration when the on-boarding file is uploaded to the system. Care should be taken not to delete or modify such a service except when advised to by Avaya.

Before you begin

Before you begin, you must have the hardware codes and catalog description of your IP Office system. For example, “IP OFFICE 500 VERSION 2 CONTROL UNIT TAA” is a hardware code and catalog description.

Procedure

  1. Select Tools > On-boarding.

    The On-boarding dialog box displays.

  2. If the hardware code for your IP Office system ends with the letters TAA, select the checkbox next to the prompt Are you using TAA series hardware?
  3. Click Get Inventory File to generate an inventory of your IP Office system.
  4. Click Register IP Office.

    A browser opens and navigates to the GRT web site.

  5. Log in to the web site and enter the required data for the IP Office system.
  6. Select Remote Support for the IP Office system.
  7. Click Download and save the on-boarding file.
  8. Browse to the location where you saved the on-boarding file and click Upload.

    A message displays to confirm that the on-boarding file has installed successfully.