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Solution Objects

Navigation: Solution > Solution Objects

Click the Global Objects down arrow to display a list of configured global objects. Clicking a list item opens the configuration page for the object. The following global objects are listed.

noteNote

For release 9.1 and higher, record consolidation is no longer supported for Incoming Call Routes.

By default, to maintain the configurations of the systems in a Server Edition solution, certain types of configuration records are treated differently. Short Code, Time Profile, Account Code and User Rights records are only shown at the solution level and cannot be edited in individual system configurations. However,  Manager invisibly replicates these records, adding a copy to the configuration of each system in the solution and updating those copies when necessary.

In Web Manager, consolidated records are shown at the top the Solutions page, under Solution Objects.

In Manager, operation of record consolidation is controlled by the File > Preferences > Preferences setting Consolidate Solution to Primary Settings. By default that setting is selected. The setting has the following effects.

If Consolidate Network to Primary Settings is selected:  
  • Entry and administration of Short Code, Time Profile, Account Code and User Rights records is performed only at the solution level.

  • Those records are then automatically replicated in the configurations of all the systems in the solution but are still only visible and editable at the solution level.

  • When the configurations are loaded into Manager or when this setting is changed to become selected, if any inconsistency between records are found, a Consolidation Report is displayed. This report allows selection of whether to update the system to match the primary or to update the primary to match.

If Consolidate Network to Primary Settings is not selected:

Entry and administration of Short Code, Time Profile, Account Code and User Rights records can be performed at both the solution and individual system levels.
  • Records entered and edited at the solution level are automatically replicated in the configurations of all the systems in the solution. Manager displays a label on the record indicating that it is a record that is shared across the solution.

  • If a shared record is edited at the individual system level, that copy of the record is no longer shared with the other systems. It will not be updated by any changes to the solution level version of the same record.

  • No consolidation checking for inconsistencies is done by Manager when the configurations are loaded.