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Add Directory Entry

Navigation: System Settings > System Directory > Add/Edit Directory Entry

Click Add/Edit Directory Entry to open the Add Directory window and configure a directory record.

These settings are mergeable. Changes to these settings do not require a reboot of the system.

For a Server Edition network, these settings can only be configured at the network level and they are stored in the configuration of the Primary Server. All other systems in the network are configured to share the directory settings of the Primary Server through their own System | Directory Services | HTTP configuration.

Field Description
Index Range = 001 to 999 or None.

This value is used with system speed dials dialed from M and T-Series phones. The value can be changed but each value can only be applied to one directory record at any time. Setting the value to None makes the speed dial inaccessible from M and T-Series phones, however it may still be accessible from the directory functions of other phone types and applications. The Speed Dial short code feature can be used to create short codes to dial the number stored with a specific index value.

Name Enter the text, to be used to identify the number. Names should not begin with numbers.
Number Enter the number to be matched with the above name. Any brackets or - characters used in the number string are ignored. The directory number match is done on reading from the left-hand side of the number string. Note that if the system has been configured to use an external dialing prefix, that prefix should be added to directory numbers.

The following characters are supported in directory records. They are supported in both system configuration records and in imported records.

? = Any Digit Directory records containing a ? are only used for name matching against the dialed or received digits on outgoing or incoming. They are not included in the directory of numbers to dial available to users through their phones or applications. The wildcard can be used in any position but typically would be used at the end of the number.

In the following example, any calls where the dialed or received number is 10 digits long and starts 732555 will have the display name Homdel associated with them.

( and ) brackets = Optional Digits These brackets are frequently used to enclose an optional portion of a number, typically the area code. Only one pair of brackets are supported in a number. Records containing digits inside ( ) brackets are used for both name matching or user dialling. When used for name matching, the dialed or received digits are compared to the directory number with and without the ( ) enclosed digits. When used for dialling from a phone or application directory, the full string is dialed with the ( ) brackets removed.

The following example is a local number. When dialed by users they are likely to dial just the local number. However on incoming calls, for the CLI the telephony provider includes the full area code. Using the ( ) to enclose the area code digits, it is possible for the single directory record to be used for both incoming and outgoing calls.

Space and - Characters Directory records can also contain spaces and - characters. These will be ignored during name matching and dialing from the directory.