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Directory

Navigation: System Settings > System Directory

Main content pane

The System Directory main content pane lists provisioned directory records. Click the icons beside a record to edit or delete.

Use these settings to create directory records that are stored in the system's configuration. Directory records can also be manually imported from a CSV file. The system can also use Directory Services to automatically import directory records from an LDAP server at regular intervals.

A system can also automatically import directory records from another system. Automatically imported records are used as part of the system directory but are not part of the editable configuration. Automatically imported records cannot override manually entered records.

For a Server Edition network, these settings can only be configured at the network level and they are stored in the configuration of the Primary Server. All other systems in the network are configured to share the directory settings of the Primary Server through their own System | Directory Services | HTTP configuration.

Directory Record Usage

Directory records are used for two types of functions.

Directory Dialing

Directory numbers are displayed by user applications such as SoftConsole. Directory numbers are viewable through the Dir function on many Avaya phones (Contacts or History). They allow the user to select the number to dial by name. The directory will also contain the names and numbers of users and hunt groups on the system.

The Dir function groups directory records shown to the phone user into the following categories. Depending on the phone, the user may be able to select the category currently displayed. In some scenarios, the categories displayed may be limited to those supported for the function being performed by the user:

Speed Dialing

On M-Series and T-Series phones, a Speed Dial button or dialing Feature 0 can be used to access personal directory records with an index number.

Caller Name Matching

Directory records are also used to associate a name with the dialled number on outgoing calls or the received CLI on incoming calls. When name matching is being done, a match in the user's personal directory overrides any match in the system directory. Note that some user applications also have their own user directory.

Directory Record Capacity

A maximum of 2500 directory records are supported in the system configuration. When using a 1400, 1600, 9500 or 9600 Series phone, system phone users can also edit the configuration directory records.

  System Number of Directory Records Total Number of Directory Records
Configuration LDAP Import HTTP Import
Standalone Systems IP500 V2 2500 7500 7500 7500
Server Edition Primary Server 2500 7500 7500 7500
Secondary Server 7500 7500
Expansion System (L) 7500 7500
Expansion System (V2) 7500 7500

Server Edition  Directory Operation

For Server Edition systems, system directory configuration is only supported through the Primary Server. It is used to setup the central system directory. Other systems in the network are configured to import the central directory from the Primary Server. See Centralized System Directory.