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IP Office operational modes

IP Office systems can run in one of a number of modes depending on the capacity required and the licenses purchased.

Basic Edition

Basic Edition is the default operating mode for IP500 control units. Basic Edition supports up to 32 analogue trunks and 100 users (100 if using a 3 digit dial plan, 48 if using a 2 digit dial plan).

Basic Edition has three modes:

Functionally, each mode type is similar. The Basic Edition mode type used depends on the country where the IP Office system is deployed.

Standard Mode

You can increase the capacity and functionality of a Basic Edition system by applying a Standard Mode license. An Basic Edition system can be converted to Standard Mode by installing an Essential Edition license. Additional features are enabled with Preferred Edition and Advanced Edition licenses.

Server Edition

IP Office Server Edition is a scalable solution. A Server Edition solution can consist of only a Primary Server. Additional components are an optional secondary server and optional expansion systems. The primary server runs on the Linux operating system.

Shell Server Mode

An IP Office Shell Server is a single installation of selected IP Office applications running on Linux. You can use Manager to configure and administer a Shell Server. Application Servers and Unified Communications Modules (UCM) run on an IP Office Shell Server.

Since a Shell Server does not provide telephony, when you open a Shell Server configuration in Manager, all telephony functions are disabled. The following Manager functions are supported for Shell Servers:

For more information on the management of an IP Office Shell Server, see Installing and Maintaining Avaya IP Office™ Platform Application Server and Installing Avaya IP Office™ Platform Unified Communications Module.